100% SAP Support focus

To many consultancies and service providers, support is an add on to their business - a necessity that they must provide in order to demonstrate to their customers that they are committed to the solutions they implement. Many also see it as a means of selling additional, more lucrative services such as implementations, upgrades and large projects.

As PASaAS, we're exactly the opposite. Because we know that your SAP solution is core to your business, we consider the support of your SAP system as core to our business. SAP Support IS what we do.

We recruit experienced SAP people who have worked on many full life cycle projects across all industry sectors and who have now consciously chosen SAP Support as their career - they are motivated by delivering high levels of support service and thrive on the challenge of working with multiple SAP customers just like you.

The investment we have made in our SAP support infrastructure speaks volumes - we have created our own unique SAP Solution Manager support system which gives you and your staff the ability to log tickets, interact with our staff and understand exact status in terms of both service and commercials. We even track detailed effort against every ticket you log with us, giving you full visibility of your support costs.